This describes the essential skills and knowledge and their level required for this unit

Required Skills

communicate and negotiate with colleagues supervisors and subordinates

counsel and mentor colleagues

monitor work performance formally and informally

motivate lead and direct individualsteams

network

overtly display professionalism in all daytoday work activities

respond to the concerns of individuals and work teams

Required Knowledge

general andor specialised policing tasks as appropriate to area of supervision

goal setting

jurisdictional laws

mentoringcoachingdeveloping others

organisational corporate goals plans and strategies

organisational policies and guidelines that is established gazetted or implied guidelines for professional policing practice covering operational safety issuespractices

principles of networking

professionalism as expressed through an organisations codes of ethicscodes of practice

recognising individual differences

relevant policies and procedures in particular those related to work practices

rostering and workplace agreements and disciplinary procedures

strategies to motivate and promote working relationships

work performance review processes and mechanisms

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria Required Skills and Knowledge the Range Statement and the Assessment Guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Assessment must confirm the ability to

develop effective and sound internal and external relationships which facilitate the achievement of planned outcomes

Consistency in performance

Competency should be demonstrated over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments

Context of and specific resources for assessment

Context of assessment

Competency should be assessed in the workplace or an environment that closely resembles normal work practice and replicates the range of conditions likely to be encountered in the workplace including coping with difficulties irregularities and breakdowns in routine

Specific resources for assessment

There are no specific resource requirements for this unit

Method of assessment

In a public safety environment assessment is usually conducted via direct observation in a training environment or in the workplace via subject matter supervision andor mentoring which is typically recorded in a competency workbook

Assessment is completed using appropriately qualified assessors who select the most appropriate method of assessment

Assessment may occur in an operational environment or in an industryapproved simulated work environment Forms of assessment that are typically used include

direct observation

interviewing the candidate

journals and workplace documentation

third party reports from supervisors

written or oral questions

Networks may be internal or external to the organisation and/or the workplace and could include links with:

Stakeholders may include:

Information and ideas may be derived from: